Shiping and Delivery
Following are the terms and conditions that constitute our Shipping Policy.
Please specify the size and design of the candle you are ordering. Do not worry if something is missing. After all, each candle is unique. Write to us and we will soon send the missing goods. In this case it will take a few days longer, because craftsmanship takes time, but it is worth to wait.
DELIVERY METHODS
We only ship to Poland for nowadays. If you wish to ship to another country, please contact us. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
We offer for now one way of delivery of your ordered products.
InPost parcel P.O. boxes to your designated device or pick-up point (delivery time 1-2 business days) Shipping is 14 zł
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
PAYMENT METHODS
Stripe
Traditional bank transfer EUR PLN
Przelewy 24
Bank payments can be made to the accounts of PKO BP S.A.
PLN Account number: 73102011690000800201749423
Title – your order number
EUR Account number: 59 1020 1169 0000 8202 0861 3491
Title – your order number
Only after the payment is credited, the order is transferred for processing.